Riding the Shift: Organization 2.0 and the Future of Libraries
Meredith Farkas, Head of Instructional Initiatives at Norwich University
There has been a lot of buzz about Library 2.0 and social software over the past few years. Social software is opening up new opportunities for reaching out to patrons and providing library services in the online medium, while Library 2.0 presents a new service philosophy for libraries. Farkas will discuss the implications of these trends for libraries and what organizations need to do to ride this shift toward better services for patrons. Practical tips will be offered, illustrated with examples of libraries that are already on the road to 2.0 through their innovative practices and services